Merseycare Julie Ann
August 7, 2015
Norfolk and Norwich University Hospitals
August 7, 2015

“The implementation and overall changeover has been seamless. FacilitiesSuppliesTeam showed that they understood the complex needs of our business, and have given us peace of mind due to the ‘one stop shop’ solution now in place – as well as delivering 15% cost savings and improved efficiencies for our business.”

– Steve Harris, Operations Manager

The Challenge

In order to meet the demands of high quality care, the organisation requires a diverse product range from disposable gloves to aprons and postage stamps. They were spending a lot of time dealing with multiple suppliers to source specialist products, ensuring that the goods were of the correct specification and quality and that they were available as required. In addition multiple suppliers meant extra administration for processing order, invoices and deliveries.

Mediline were seeking a single source solution which would enable them to deal with just one supplier for all of their workplace requirements, reducing indirect costs and improving business efficiency.

Our Solution

Experienced in supplying the care sector, FacilitiesSuppliesTeam worked closely with the Operations Manager to ensure that the correct product specifications were met. These also needed to be sourced at the correct price, whereby FacilitiesSuppliesTeam could leverage our buying power gained through supplying other medical organisations to achieve this.

As a large business with hundreds of carers ease of use was also important; so placing orders using the contracted listing and online order system is easy, with next day delivery in place for all items.

By completing the brief of single sourcing we have facilitated a reduction in time spent on commodity areas for Mediline. FacilitiesSuppliesTeam has delivered 15% savings against the previous supply, as well as increased service levels and a reduction in orders placed. We provide regular management information and reporting, such as cost centre compliance and budget adherence, which has proved to be interesting and beneficial reading for Mediline giving them greater visibility of costs.


About Mediline Carers and Nurses

Mediline is a family business founded in 2003, with core service values evolving around quality and dignity to ensure the delivery of personalised, discrete Home Care. The company has built up an enviable reputation throughout the Midlands for its consistently high performance in the provision of outstanding Home Care to those who require the most complex of care.